Privacy Policy 

Privacy Policy 

St Helens Cleaning Services believe in simplicity and being open and honest with our clients, staff, and suppliers which is why we have written our privacy policy in a way that makes is simple to understand. You’re welcome to contact us with any questions or concerns you may have.

Overview

St Helens Cleaning Services care about how we treat your personal and company information which is why we have written our privacy policy in a way that makes it simple to understand.

If you have any questions about the contents of this policy or would like further guidance please don’t hesitate to contact us using info@sthelenscleaningservices.co.uk

Your Rights

The General Data Protection Regulation, or GDPR, enforced since 25 May 2018, puts you in control of how your information is collected and used by organisations. Under GDPR you have the following rights:

1.      The right to be informed

2.      The right of access

3.      The right to rectification

4.      The right to erase

5.      The right to restrict processing

6.      The right to data portability

7.      The right to object

Our privacy policy outlines the data we use, process and store from you.

What information do we collect from people who visit our website, blog or app?

You may be asked to enter your name, email address, company name, phone number or other details to help with your experience or to engage our services.

When do we collect information?

We may ask for your information when you register, make a purchase, sign up for a newsletter, marketing communication, explore the website or use certain features.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalise your experience and to allow us to deliver the type of content in which you are most interested
  • To send emails regarding your order, purchase or other products and services
  • To follow up with you following an email or phone enquiry

How do we protect your information?

  • We never ask for credit card numbers or details.
  • We use regular malware scanning
  • We never share your information with another party without your consent
  • Your information is only accessible by our employees
  • Your information is held safely on our secured network

Do we use cookies?

When you visit our website, use our service, read our emails, or otherwise engage with us through a computer or mobile device, we and our third-party service providers, automatically collect information about how you access and use the Service and information about the device you use to access the Service. We use this information to enhance and personalize your user experience, to monitor and improve our Website and Service, and for other internal purposes.

We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, location-identifying technologies, and similar technology (collectively, “tracking technologies”). We may combine this information with other personal information we collect directly from you.

Our Website use cookies to distinguish you from other users of our Website. Cookies are pieces of code that allow for personalization of our Website by saving your information such as user ID and other preferences. A cookie is a small data file that we transfer to your device’s hard disk (such as your computer or smartphone) for record-keeping purposes.

Contact us:

If there are any questions regarding this privacy policy, you may contact us using the information below.

info@sthelenscleaningservices.co.uk

Moss Nook, Moss Nook Lane, Rainford, Saint Helens, WA11 8AG

01744 325 022